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Delete Your Account

Last updated 20 August 2026

You can delete your WayBeacon account yourself, from inside the app, at any time. This page explains how to do it, exactly what gets erased, and the few things we are required to keep. It covers both the WayBeacon website and the WayBeacon Android app, which share one account.

On this page

01How to delete your account

Sign in to WayBeacon, on the web or in the Android app.

Open your Account page from the menu.

Scroll to “Delete account” and choose “Delete my account”.

Type DELETE to confirm, then choose “Confirm delete”. The typed confirmation exists so this can never happen from a stray tap in a moving cab.

02Deletion is immediate

There is no waiting period and no grace window. The moment you confirm, your data is erased and the account is gone.

This cannot be undone, and we cannot restore it afterwards. That is not because we refuse to, but because there is nothing left to restore from. If you want a record of your fill-ups or fuel costs, save it before you delete.

03What gets deleted

Your profile and login, including your email address.

Your vehicles and every fill-up you have logged, with their costs, odometer readings and fuel volumes.

Your price alerts.

Your contributions: price reports, place reviews, road reports and the votes you cast on other drivers' road reports.

Your compliance and driver records: licence and compliance details, pre-start checks and defect reports.

Your uploaded documents, both the records and the actual files in our storage.

Your membership of any fleet organisation you had joined.

04If you own a fleet organisation, read this first

Organisations belong to the account that created them. If you are the owner, deleting your account also deletes the organisation itself, and with it the organisation's vehicles, jobs, documents and every other member's access.

This is almost never what a fleet owner wants. If you are leaving but the fleet is staying, contact us through the contact page at waybeacon.com.au/contact and we will transfer ownership to another member before anything is deleted.

05What we keep, and why

Fleet records that are not yours. Jobs an organisation created and vehicle assignments within it survive, because they belong to the organisation rather than to you. Your name is removed from them: they are kept unattributed, not kept against you.

Encrypted operational backups. Backups roll over on their own schedule, so a copy of your data can persist inside them for a short period after deletion. They are never used to restore a deleted account.

Aggregate, non-identifying counts. Totals that cannot be traced back to you (such as how many price reports a station has received) are not affected by deletion.

06If you cannot sign in

Use the contact form at waybeacon.com.au/contact and tell us you want your account deleted. Send it from, or tell us, the email address the account is registered under, since that is what lets us confirm the request is yours.

We ask you to use the form rather than emailing us directly: it reaches the right place, and a reply address on this page would not.

Questions? Get in touch.